Shipping Information

AUSTRALIAN DELIVERIES

CARRIERS AND COSTS

We charge a $8.50 flat rate for all Australian orders. Express post is offered for a flat rate of $10.95. All goods are shipped via Australia Post or Sendle. 

FREE SHIPPING

Our Little Closet is pleased to offer free delivery for all eligible* Australian orders of $100 or more. From time to time, Our Little Closet runs free shipping promotions. To be notified by email, simply create a store account.

*Please note that FREE shipping does not apply to bulky items and an email will be sent after your purchase to discuss postage options. 

LIABILITY

Australia Post will attempt to get a signature on delivery, however all drivers are instructed to leave deliveries at the letterbox or front door if premises are unattended. This is at the risk of the customer.

Once the parcel has been delivered to your shipping address, Our Little Closet takes no responsibility for any damage or theft that may occur. If you will not be present to accept your delivery or you feel that your address is unsafe to have a parcel left unattended, you may prefer to have your order delivered to your work address. 

WHEN WILL MY ORDER BE DISPATCHED?

At Our Little Closet we aim to dispatch all orders within 48 hours of receipt of payment, except during public holidays when there may be extra delays. Please allow up to 7 working days for delivery during sale periods.

The delivery times provided by Our Little Closet are estimates only. Delivery times are 2-6 days. Our Little Closet will not be held accountable for late deliveries or loss or damage relating to late deliveries. Deliveries can take longer to reach some rural areas.

HOW CAN I TRACK MY ORDER?

After you have completed your purchase, and your order has been dispatched from our warehouse, you will receive a dispatch confirmation email from us. This email will provide you with the necessary tracking details for your order.

Shipping details are subject to change anytime.

INTERNATIONAL DELIVERIES

CARRIERS AND COSTS

All international orders are shipped via Australia Post or Sendle.

All orders under $200 AUD and weighing under 500 grams have an international delivery rate of $25 AUD. If your package weighs more than 500 grams a quote will be sent detailing shipping costs and any further instructions.   

*Please note that shipping of bulky items is based on weight and we aim to bring you the lowest possible cost. An email will be sent after your purchase to discuss postage options. 

NEW ZEALAND

Orders are shipped via Australia Post or Sendle. 

All orders under $200 AUD and weighing under 500 grams to New Zealand have an international delivery rate of $20 AUD. If your package weighs more than 500 grams a quote will be sent detailing shipping costs and any further instructions.  

*Please note that shipping of bulky items is based on weight and we aim to bring you the lowest possible cost. An email will be sent after your purchase to discuss postage options. 

FREE SHIPPING

Our Little Closet is pleased to offer free delivery for all eligible* International orders of $200 AUD or more. Economy air mail DOES NOT include extra cover for loss/damage, tracking and/or signature on delivery. We strongly recommend you contact us if you wish to add any of these options. We accept no responsibility for loss or any damage to your package.

From time to time, Our Little Closet runs free shipping promotions. To be notified by email, simply create a store account.

*Please note that FREE shipping does not apply to bulky items and an email will be sent after your purchase to discuss postage options. 

WHEN WILL MY ORDER BE DISPATCHED?

Typically your order will be posted within 2 - 3 days and arrives in 10+ business days, depending on where you live and takes longer with economy mail. Email us at admin@ourlittlecloset.com.au if you'd like to know exact delivery times to your country.

Worldwide shipping details are subject to change anytime.

If you have any questions regarding shipping rates, delivery times, or anything else at all, please contact us using our online form or at admin@ourlittlecloset.com.au.