Return Policy


AUSTRALIAN DELIVERIES

CARRIERS AND COSTS

We charge a $10.00 flat delivery fee for all Australian orders. All goods are shipped via Australia Post, except to PO Boxes and the Northern Territory, where delivery will be via Express Post.

FREE SHIPPING

From time to time, Our Little Closet runs free shipping promotions. To be notified by email, simply sign up to our newsletter.

LIABILITY

Australia Post will attempt to get a signature on delivery, however all drivers are instructed to leave deliveries at the letterbox or front door if premises are unattended. This is at the risk of the customer.

Once the parcel has been delivered to your shipping address, Our Little Closet takes no responsibility for any damage or theft that may occur. If you will not be present to accept your delivery or you feel that your address is unsafe to have a parcel left unattended, you may prefer to have your order delivered to your work address. 

WHEN WILL MY ORDER BE DISPATCHED?

At Our Little Closet we aim to dispatch all orders within 48 hours of receipt of payment, except during public holidays when there may be extra delays. Please allow up to 7 working days for delivery during sale periods.

The delivery times provided by Our Little Closet are estimates only. Our Little Closet will not be held accountable for late deliveries or loss or damage relating to late deliveries. Deliveries can take longer to reach some rural areas.

HOW CAN I TRACK MY ORDER?

After you have completed your purchase, and your order has been dispatched from our warehouse, you will receive a dispatch confirmation email from us. This email will provide you with the necessary tracking details for your order.